POSIZIONE RICHIESTA

Our Client is one of the most innovative Car Manufacturer

We are looking for

Rental & Ecommerce Assistant Manager

The Rental & e-commerce Assistant Manager is responsible of developing and improving new projects related to e-commerce, subscriptions, and digital Customer Experience, in accordance with OEM vision and plans.

More in details, for Online Sales, the Rental & e-commerce AM:

· Maintains the online platform, displaying updated offers and contents

· Runs market benchmarking to keep the best offer positioning

· Suggests the best strategy to make the channel as attractive as possible, including marketing plan

· Delivers regular and ad hoc reports about the project results and trend

· Coordinates all the IT developments needed

· Makes training to Field force and Dealers

For Car subscriptions project:

· Analyses the market to deliver a complete benchmark study

· Supports the continuous improvement of IT infrastructure and Customer Experience

· Takes care of the relationship with external parties to run the operations

· Gives support to Dealers in case of need

· Evaluates business performance to propose commercial campaigns or any action to promote the business

· Coordinates the implementation of the Marketing plan to improve awareness and achieve target

For all the other projects involving a digital contact with Customers, the Rental & e-commerce AM is involved to define processes and Customer/Dealer journeys.

Your Talents:

Bachelor’s or master’s degree in economic, engineering or related fields

5 years of experience in the automotive industry, leasing/rental experience nice to have

English: fluent, spoken and written

MS-office proficient

IT systems management (incl. Tableau)

Project Management

Team working, communication, public speaking, reliability and organizational skills with good negotiation ability

Altre informazioni

The offer is addressed to people of both genders in compliance with Legislative Decree n. 198/2006.

The interested candidates should send a detailed resume providing explicit authorisation of Personal Data Treatment (GDPR – Regulation EU 679/2016) to selezione@hr-results.it